Week of 1 November 2026 (ISO week 44) · Measured 1 November 2026 · Updated weekly · By the Mention Impossible team
Summary. On 1 November 2026, Mention Impossible asked ChatGPT, Gemini, Claude and Perplexity 48 buyer questions across six software categories, through their official APIs with web search on (240 answers). Shopify was named in 39 of 40 ecommerce platform answers (98%) and HubSpot in 37 of 40 CRM answers (93%). Email marketing had no clear leader: Klaviyo and ActiveCampaign were each named in 18 of 40 answers (45%). The assistants rely on very different sources: 88% of ChatGPT's cited sources were vendors' own websites, against 39% for Perplexity, 10% for Gemini and 6% for Claude. All four assistants named the same brand first on only 9 of the 24 questions they all answered.
Full method: How we measure
| Rank | Brand | Share of mention | Answers | ChatGPT (n=4) | Gemini (n=8) | Claude (n=4) | Perplexity (n=24) |
|---|---|---|---|---|---|---|---|
| 1 | HubSpot | 93% | 37 of 40 | 4 | 8 | 4 | 21 |
| 2 | Pipedrive | 75% | 30 of 40 | 3 | 7 | 4 | 16 |
| 3 | Zoho CRM | 50% | 20 of 40 | 1 | 4 | 3 | 12 |
| 4 | Close | 38% | 15 of 40 | 0 | 4 | 3 | 8 |
| 5 | Salesforce | 38% | 15 of 40 | 1 | 5 | 3 | 6 |
| Rank | Brand | Share of mention | Answers | ChatGPT (n=4) | Gemini (n=8) | Claude (n=4) | Perplexity (n=24) |
|---|---|---|---|---|---|---|---|
| 1 | Klaviyo | 45% | 18 of 40 | 3 | 3 | 3 | 9 |
| 2 | ActiveCampaign | 45% | 18 of 40 | 3 | 3 | 3 | 9 |
| 3 | Brevo | 40% | 16 of 40 | 1 | 3 | 4 | 8 |
| 4 | Mailchimp | 38% | 15 of 40 | 1 | 5 | 3 | 6 |
| 5 | Omnisend | 35% | 14 of 40 | 2 | 3 | 2 | 7 |
| Rank | Brand | Share of mention | Answers | ChatGPT (n=4) | Gemini (n=8) | Claude (n=4) | Perplexity (n=24) |
|---|---|---|---|---|---|---|---|
| 1 | ClickUp | 73% | 29 of 40 | 2 | 7 | 4 | 16 |
| 2 | Asana | 58% | 23 of 40 | 2 | 4 | 2 | 15 |
| 3 | Jira | 43% | 17 of 40 | 2 | 4 | 2 | 9 |
| 4 | Linear | 35% | 14 of 40 | 2 | 4 | 2 | 6 |
| 5 | Trello | 35% | 14 of 40 | 1 | 3 | 1 | 9 |
| Rank | Brand | Share of mention | Answers | ChatGPT (n=4) | Gemini (n=8) | Claude (n=4) | Perplexity (n=24) |
|---|---|---|---|---|---|---|---|
| 1 | Shopify | 98% | 39 of 40 | 4 | 8 | 4 | 23 |
| 2 | WooCommerce | 78% | 31 of 40 | 3 | 6 | 4 | 18 |
| 3 | BigCommerce | 63% | 25 of 40 | 3 | 6 | 4 | 12 |
| 4 | Wix | 23% | 9 of 40 | 2 | 1 | 2 | 4 |
| 5 | Adobe Commerce | 18% | 7 of 40 | 0 | 3 | 1 | 3 |
| Rank | Brand | Share of mention | Answers | ChatGPT (n=4) | Gemini (n=8) | Claude (n=4) | Perplexity (n=24) |
|---|---|---|---|---|---|---|---|
| 1 | Wix | 85% | 34 of 40 | 3 | 6 | 4 | 21 |
| 2 | Squarespace | 78% | 31 of 40 | 2 | 7 | 4 | 18 |
| 3 | Webflow | 60% | 24 of 40 | 2 | 5 | 2 | 15 |
| 4 | Shopify | 48% | 19 of 40 | 1 | 4 | 2 | 12 |
| 5 | Framer | 35% | 14 of 40 | 2 | 4 | 2 | 6 |
| Rank | Brand | Share of mention | Answers | ChatGPT (n=4) | Gemini (n=8) | Claude (n=4) | Perplexity (n=24) |
|---|---|---|---|---|---|---|---|
| 1 | Jasper | 80% | 32 of 40 | 4 | 7 | 4 | 17 |
| 2 | Writer | 60% | 24 of 40 | 2 | 6 | 4 | 12 |
| 3 | ChatGPT | 58% | 23 of 40 | 3 | 4 | 3 | 13 |
| 4 | Claude | 50% | 20 of 40 | 2 | 7 | 3 | 8 |
| 5 | Copy.ai | 38% | 15 of 40 | 2 | 3 | 3 | 7 |
Brands with equal counts are ordered by average position (earlier first). Pooled figures weight Perplexity most, because it answers each question three times.
| Rank | Domain | Type | Answers citing it | Share of answers |
|---|---|---|---|---|
| 1 | reddit.com | Forum | 25 | 10.4% |
| 2 | zapier.com | Publisher (software blog) | 25 | 10.4% |
| 3 | wix.com | Vendor | 23 | 9.6% |
| 4 | youtube.com | Video | 21 | 8.8% |
| 5 | clickup.com | Vendor | 18 | 7.5% |
| 6 | shopify.com | Vendor | 18 | 7.5% |
| 7 | hubspot.com | Vendor | 16 | 6.7% |
| 8 | hostinger.com | Vendor | 15 | 6.3% |
| 9 | pcmag.com | Publisher | 15 | 6.3% |
| 10 | forbes.com | Publisher | 14 | 5.8% |
Exact domains; subdomains such as blog.hubspot.com or help.shopify.com are counted separately. Ties are listed in data-file order. All Reddit and YouTube citations this week came from Gemini (Reddit in 25 of its 48 answers, YouTube in 21).
| Assistant | Answers | Unique citations | Vendor websites | Third-party |
|---|---|---|---|---|
| ChatGPT | 24 | 101 | 88% (89) | 12% (12) |
| Gemini | 48 | 511 | 10% (49) | 90% (462) |
| Claude | 24 | 233 | 6% (13) | 94% (220) |
| Perplexity | 144 | 549 | 39% (212) | 61% (337) |
| All | 240 | 1394 | 26% (363) | 74% (1031) |
Unique citations = each domain counted once per answer.
HubSpot. In the week of 1 November 2026, ChatGPT named HubSpot in all 4 of its CRM answers (n = 4, a small sample). Across all four assistants, HubSpot was named in 37 of 40 CRM answers (93%), followed by Pipedrive (30 of 40) and Zoho CRM (20 of 40).
No platform dominates. Klaviyo and ActiveCampaign were each named in 18 of 40 email marketing answers (45%), followed by Brevo (16), Mailchimp (15), Omnisend (14) and MailerLite (13). It was the only category where no brand was named in half of the answers.
Shopify. It was named in 39 of 40 ecommerce platform answers (98%) and named first in 28. WooCommerce (31 of 40) and BigCommerce (25 of 40) followed.
ClickUp was named most often (29 of 40 answers, 73%), followed by Asana (23) and Jira (17). Linear was named in fewer answers (14) but was named first in 13 of them.
It depends on the assistant. 88% of ChatGPT's unique citations were vendors' own websites, against 39% for Perplexity, 10% for Gemini and 6% for Claude. Gemini was the only assistant that cited Reddit or YouTube this week: Reddit in 25 of its 48 answers and YouTube in 21.
Rarely. On the 24 questions all four assistants answered, they named the same brand first only 9 times (38%). Asked the same question three times, Perplexity named the same brand first all three times on 39 of 48 questions (81%).
The AI Visibility Index is published by Mention Impossible and updated every week with a new measurement on the same 48 questions. This page shows summary data only. The weekly newsletter has the full tables, changes from week to week, and one practical tactic.
How to cite: Mention Impossible, "AI Visibility Index", week of 1 November 2026, https://data.mentionimpossible.com/
— The Mention Impossible team