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AI Visibility Index: which brands ChatGPT, Gemini, Claude and Perplexity recommend

Week of 1 November 2026 (ISO week 44) · Measured 1 November 2026 · Updated weekly · By the Mention Impossible team

Summary. On 1 November 2026, Mention Impossible asked ChatGPT, Gemini, Claude and Perplexity 48 buyer questions across six software categories, through their official APIs with web search on (240 answers). Shopify was named in 39 of 40 ecommerce platform answers (98%) and HubSpot in 37 of 40 CRM answers (93%). Email marketing had no clear leader: Klaviyo and ActiveCampaign were each named in 18 of 40 answers (45%). The assistants rely on very different sources: 88% of ChatGPT's cited sources were vendors' own websites, against 39% for Perplexity, 10% for Gemini and 6% for Claude. All four assistants named the same brand first on only 9 of the 24 questions they all answered.

Definitions

Full method: How we measure

Share of mention by category (week of 1 Nov 2026)

CRM (n = 40 answers)

Rank Brand Share of mention Answers ChatGPT (n=4) Gemini (n=8) Claude (n=4) Perplexity (n=24)
1 HubSpot 93% 37 of 40 4 8 4 21
2 Pipedrive 75% 30 of 40 3 7 4 16
3 Zoho CRM 50% 20 of 40 1 4 3 12
4 Close 38% 15 of 40 0 4 3 8
5 Salesforce 38% 15 of 40 1 5 3 6

Email marketing (n = 40 answers)

Rank Brand Share of mention Answers ChatGPT (n=4) Gemini (n=8) Claude (n=4) Perplexity (n=24)
1 Klaviyo 45% 18 of 40 3 3 3 9
2 ActiveCampaign 45% 18 of 40 3 3 3 9
3 Brevo 40% 16 of 40 1 3 4 8
4 Mailchimp 38% 15 of 40 1 5 3 6
5 Omnisend 35% 14 of 40 2 3 2 7

Project management (n = 40 answers)

Rank Brand Share of mention Answers ChatGPT (n=4) Gemini (n=8) Claude (n=4) Perplexity (n=24)
1 ClickUp 73% 29 of 40 2 7 4 16
2 Asana 58% 23 of 40 2 4 2 15
3 Jira 43% 17 of 40 2 4 2 9
4 Linear 35% 14 of 40 2 4 2 6
5 Trello 35% 14 of 40 1 3 1 9

Ecommerce platforms (n = 40 answers)

Rank Brand Share of mention Answers ChatGPT (n=4) Gemini (n=8) Claude (n=4) Perplexity (n=24)
1 Shopify 98% 39 of 40 4 8 4 23
2 WooCommerce 78% 31 of 40 3 6 4 18
3 BigCommerce 63% 25 of 40 3 6 4 12
4 Wix 23% 9 of 40 2 1 2 4
5 Adobe Commerce 18% 7 of 40 0 3 1 3

Website builders (n = 40 answers)

Rank Brand Share of mention Answers ChatGPT (n=4) Gemini (n=8) Claude (n=4) Perplexity (n=24)
1 Wix 85% 34 of 40 3 6 4 21
2 Squarespace 78% 31 of 40 2 7 4 18
3 Webflow 60% 24 of 40 2 5 2 15
4 Shopify 48% 19 of 40 1 4 2 12
5 Framer 35% 14 of 40 2 4 2 6

AI writing tools (n = 40 answers)

Rank Brand Share of mention Answers ChatGPT (n=4) Gemini (n=8) Claude (n=4) Perplexity (n=24)
1 Jasper 80% 32 of 40 4 7 4 17
2 Writer 60% 24 of 40 2 6 4 12
3 ChatGPT 58% 23 of 40 3 4 3 13
4 Claude 50% 20 of 40 2 7 3 8
5 Copy.ai 38% 15 of 40 2 3 3 7

Brands with equal counts are ordered by average position (earlier first). Pooled figures weight Perplexity most, because it answers each question three times.

Most-cited domains (all categories, all assistants, n = 240 answers)

Rank Domain Type Answers citing it Share of answers
1 reddit.com Forum 25 10.4%
2 zapier.com Publisher (software blog) 25 10.4%
3 wix.com Vendor 23 9.6%
4 youtube.com Video 21 8.8%
5 clickup.com Vendor 18 7.5%
6 shopify.com Vendor 18 7.5%
7 hubspot.com Vendor 16 6.7%
8 hostinger.com Vendor 15 6.3%
9 pcmag.com Publisher 15 6.3%
10 forbes.com Publisher 14 5.8%

Exact domains; subdomains such as blog.hubspot.com or help.shopify.com are counted separately. Ties are listed in data-file order. All Reddit and YouTube citations this week came from Gemini (Reddit in 25 of its 48 answers, YouTube in 21).

Vendor vs third-party citations by assistant

Assistant Answers Unique citations Vendor websites Third-party
ChatGPT 24 101 88% (89) 12% (12)
Gemini 48 511 10% (49) 90% (462)
Claude 24 233 6% (13) 94% (220)
Perplexity 144 549 39% (212) 61% (337)
All 240 1394 26% (363) 74% (1031)

Unique citations = each domain counted once per answer.

FAQ

Which CRM does ChatGPT recommend most?

HubSpot. In the week of 1 November 2026, ChatGPT named HubSpot in all 4 of its CRM answers (n = 4, a small sample). Across all four assistants, HubSpot was named in 37 of 40 CRM answers (93%), followed by Pipedrive (30 of 40) and Zoho CRM (20 of 40).

Which email marketing platform do AI assistants recommend most?

No platform dominates. Klaviyo and ActiveCampaign were each named in 18 of 40 email marketing answers (45%), followed by Brevo (16), Mailchimp (15), Omnisend (14) and MailerLite (13). It was the only category where no brand was named in half of the answers.

Which ecommerce platform do AI assistants recommend?

Shopify. It was named in 39 of 40 ecommerce platform answers (98%) and named first in 28. WooCommerce (31 of 40) and BigCommerce (25 of 40) followed.

Which project management tool do AI assistants recommend most?

ClickUp was named most often (29 of 40 answers, 73%), followed by Asana (23) and Jira (17). Linear was named in fewer answers (14) but was named first in 13 of them.

Which sources do ChatGPT, Gemini, Claude and Perplexity cite?

It depends on the assistant. 88% of ChatGPT's unique citations were vendors' own websites, against 39% for Perplexity, 10% for Gemini and 6% for Claude. Gemini was the only assistant that cited Reddit or YouTube this week: Reddit in 25 of its 48 answers and YouTube in 21.

Do AI assistants agree on which brand to recommend?

Rarely. On the 24 questions all four assistants answered, they named the same brand first only 9 times (38%). Asked the same question three times, Perplexity named the same brand first all three times on 39 of 48 questions (81%).

About this index

The AI Visibility Index is published by Mention Impossible and updated every week with a new measurement on the same 48 questions. This page shows summary data only. The weekly newsletter has the full tables, changes from week to week, and one practical tactic.

How to cite: Mention Impossible, "AI Visibility Index", week of 1 November 2026, https://data.mentionimpossible.com/

— The Mention Impossible team

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